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The Entitlement of Video Gamers

10/25/12 11:01am

Over the year I've looked back at video gamers and seen that the most outspoken crowd is those that seem to have this sense of entitlement. An entitlement mostly to be treated like kings and such. No bull with on-disk DLC, making people pay to more for purchasing a used game, no DRM crap (which exists on all platforms), lowering the price of things, etc. I don't understand why people think they have such enttielement. At best, all I can do is look at some scenarios and articles over the matter and comment on them.

One of the first ones I'd like to pick out is DLC. Kyle Orland from Ars Technica wrote an article discussing the matter of on-disc and day 1 DLC. It provides a view that such DLC isn't really as bad as people think, and it's just being blown out of proportions. For instance, if the DLC is on-disk, saying it should be free is like asking if pre-loaded Steam games should be unlocked (Steam will let you pre-load some games you pre-ordered days in advanced) or not pay for the pathetically small unlock file for game demos downloaded from PSN or XBLA.

Another instance of this I found that was particularly jarring was last summer's Steam sale. The hottest item that everyone wanted to buy was ARMA 2, because this was around the time of the DayZ hype. The complete package, which includes the main game and its expansion (like, actual expansion) and all other DLC went for $25. When it had it's turn for a daily sale, it dropped to a "pitiful" $18. Cue the torches and pitchforks over how Bohemia Rahpsody is trying to price gouge people. All for an okay zombie apocolypse mod that was in the alpha stages of development. You know, buggy as all hell that would probably make Windows Vista look better by comparison (okay, maybe not).

I may go on for a bit more, but the point of the matter is, you're not really entitled  to anything in video games. It's a want, a desire, it's not a need. Once you hand your money to the company, that's it. Marketing has done their job. You're not going to get it back. Return policies are optional, not mandatory. If you're pissed off, then you can only do one thing: stop giving the companies money, period.

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pamiladam

November 23, 2012 - 10:31am

The hottest item that everyone wanted to buy was ARMA 2, because this was around the time of the DayZ hype. The complete package, which includes the main game and its expansion (like, actual expansion) and all other DLC went for $25. When it had it's turn for a daily sale, it dropped to a "pitiful" $18. Cue the torches and pitchforks over how Bohemia Rahpsody is trying to price project management software gouge people. All for an okay zombie apocolypse mod that was in the alpha stages of development.

RiiLaKuma

October 26, 2012 - 3:07pm

I agree with the point on DLC so much. I always see this argument, but I never got why people were so pissed about it. Having it on the disc, and premade just means you get to play that DLC earlier when you buy it. That's all there is to it. I get people feel entitlement, as they should to a certain degree, but they usualy take this out of proportion and get on a high horse. Not to mention a lot of people cheap out on buying games a lot of the time, so if you want game companies to survive these hard times, don't be a dick.

Driftwood

October 26, 2012 - 1:25pm

Well I think as a consumer we are entiteld. Because we wre the ones that puts the food on the developers table and without us they would be without a job but I so agree with you on the point that its freaking frustrating to hear the whole gaming world shoot something down verbally and reach for the wallet at the same time.

CyberAngel573

October 26, 2012 - 9:27am

People need to stop using the word "entitled" and start expressing themselves with their voice and their wallets.

AkumaTh

October 26, 2012 - 11:09am

Problem is, instead of "this game is selling bad, we shouldn't use this DLC method" it'll go "this game is selling bad, we shouldn't sell anymore games like these".

In short, if you want change but not want to risk the series, you have to buy the game but not the DLC.

XenoL

October 26, 2012 - 4:45am

In lieu of this being suddenly front page, I have an obligation to comment on a few things here (since I can't edit this anymore)

A friend of mine, after saying "wtf, this post is on the front page", pointed out that some folks aren't aware of how development works. For starters, if you didn't read the article, DLC is not something that's worked on at the last minute. If any software development team is worth their salt, they would use the Agile Software Development model or similar. Part of this is when a team is idle (due to finishing a task) or stuck (due to dependency on another task that isn't at a point where work can be done), the team works on something else. If anything, DLC may even be in development at the same time as the main game, just by a team that did something earlier in the main game's phase of development. Since DLC has a much shorter cycle of development, it would make sense that day-1 DLC can exist.

Onto on-disk DLC however. I'm not against it because... well aside from not getting games in the first place that don't have it, I understand it from the other side of the fence. First of all, I don't think any DLC, day-1, on-disk, or otherwise has yet to hinder you from playing the main game all the way through. Now if it's something silly like what EA did with Mass Effect 3, then sure (but that wasn't day-1 to begin with). As far as I know, Capcom uses day-1/on-disk DLC for purely extra content. For all we know, those extra characters are, for lack of a better term, "shit tier".

Here's the thing though, software is a different beast altogether than say buying a car or something. The $60 you pay for purchasing the game isn't to buy the physical copy. It's the purchase the license to use the game. I've said this before in a topic about DLC, but basically, you're on the company's terms when you put that disk in and run the software. If they don't allow you to access extra content without paying more money, then that's their terms set for you. Disagreeing with those terms though, means you're legally not allowed to run their software.

And in fact, we can put this in another way with cars. But with a twist. If you buy a car on a loan, the car is not actually yours. The car is the bank's (or whoever loaned you the money). Therefore, if the bank makes terms on say, what kind of insurance you must get, then you have to get that coverage. If you disagree, you don't get the money. If you get the loan on the bank's good faith but later fail to do as they wanted as per terms of agreement, they take possession of the vehicle.

The software isn't yours when you buy a copy. The ownership still belongs to the publisher who distributed it. I'm not saying that on-disk DLC is illegal, bad, good etc. Is it a crappy practice that should be abandoned? Well, that's really up to you.

NewGrangle

October 26, 2012 - 12:16am

Unlike other commenters here, I don't really have a problem with Day 1 DLC, provided it is the following:

1. No Day 1 DLC should be essential to enjoyment of the full game experience: it should all be optional features; stuff like extra skins, bonus characters, maps, or items, stuff like that which can be left out from the original game and can allow players to pick and choose what they want.

2. If it is not the above, it should be something that had to be delayed in the production timeline of the original game and could not be completed by the time the game had to be printed on the disk and distributed. If such content includes any necessary patches, stages or game modes, I feel consumers should not have to pay extra for it given that if it was not delayed it would have been in the original game.

If extra game modes, stages, etc. are developed for distribution after the release of the original game (e.g. after Day 1), then I feel it would be completely fair to charge for it and no gamer should complain about that.

As for on-disc DLC, sorry, but I feel that's just highway robbery. As many have said, the content is already on the disk. You already have it, you have already paid for it. That would be like providing a full season of a TV show on DVD or Blu-Ray but blocking your player from being able to read the last two episodes without paying an extra fee to the network. You already have the entire product. Companies should either just open up everything and charge what they feel is a fair retail price for the whole thing, even if it's above $60 (let the free market work; if we feel the extra content is worth more than $60, we will pay it!), or just not put that content on the disk and release it as DLC later (or if completely optional, Day 1 is OK with me too).

And don't get me started on trying to stifle used game sales. If any and all other media outlets have no problem with it, game companies shouldn't throw a fit over it either.

XenoL

October 26, 2012 - 12:03am

And here I'm thinking... this was a half-assed post written late at night. How'd it get front page?

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