Update: Here is the official statement from a Microsoft spokesperson
Recently a ScrewAttack community member and indie developer for XBLIG reached out to us about his new game called Bungee Ferret Tossing. Sounds great right? He was going to send us a prepaid code so we could share it with you on Screwin’ Around, but unfortunately XBLIG developers can’t do that right now. In fact, this issue has been ongoing for the past month and Microsoft has not provided a solution.
Looking through the Xbox forums, it appears this issue was first realized on September 12th, and the only official response found in the Microsoft thread is “we are looking into your issue/request and will get back to shortly”. They are having developers post their contact information in the thread for future updates, so be sure to do that if you're affected. This is a big deal for developers who need to get their games in the hands of media or press. If this happened on XBLA titles, I doubt this issue would have been left in its current state.
Let's be honest, XBLIG isn’t the biggest fish in the sea, but it doesn’t seem fair to Microsoft's customers. It's left some developers upset, such as Unfinity Games who posted the following in the thread: “Why do we even have to pay to be neglected on such a large scale? It's like paying to be beat up by the school bully, and then giving them your lunch money afterwards anyway”.
» Source: http://xboxforums.create.msdn.com/forums/t/108278.aspx
» Comments: 11